Privacy Policy

1. Definitions

For the purpose of this Privacy Policy, the following terms shall have the meanings described below. These definitions help explain how information is collected, processed, and protected while using CellOne Media's website and services.

• CellOne Media refers to CellOne Media, its employees, affiliates, authorized representatives, and business operations.
• Website refers to the official CellOne Media website and all related web pages.
• User means any individual or organization accessing or using our website or services.
• Personal Information means information capable of identifying an individual directly or indirectly.
• Cookies are small files stored on your device to enhance website functionality and improve user experience.
• Applicable Laws means all relevant privacy and data protection laws governing our services.

2. Scope

This Privacy Policy applies to everyone who visits or interacts with the CellOne Media website, including customers, business partners, job applicants, and individuals communicating with us through our online platforms.

It explains how we collect, use, store, disclose, and protect your personal information while providing our digital communication and technology solutions.

3. Information We Collect

Depending on the services you use or the way you interact with our website, we may collect certain personal and business information to provide our services efficiently.

• Full Name
• Email Address
• Mobile Number
• Company or Organization Name
• City or Location
• Service Requirements
• Messages submitted through our Contact Us form

We collect only the information that is necessary for providing requested services, customer support, and improving your overall experience.

4. How Information is Collected

Information is collected whenever you voluntarily interact with CellOne Media through our website or communication channels.

• Submitting a contact or enquiry form.
• Subscribing to newsletters or promotional emails.
• Requesting information about our products and services.
• Applying for career opportunities.
• Communicating with our customer support team.
• Participating in surveys or marketing campaigns.

5. How We Use Your Information

Your information may be used for the following purposes:

• Responding to enquiries and support requests.
• Providing the products and services you request.
• Managing customer relationships.
• Improving website functionality and user experience.
• Sending important service updates.
• Sending newsletters and promotional communications (with your consent).
• Monitoring website usage and performance.
• Preventing fraud and maintaining website security.
• Complying with legal obligations.

7. Sharing of Information

CellOne Media respects your privacy and does not sell or rent your personal information to third parties.

Your information may be shared only when necessary with:

• Authorized employees of CellOne Media.
• Trusted service providers assisting in delivering our services.
• Government or regulatory authorities where legally required.
• Business partners involved in providing requested services.
• Professional advisors, auditors, or legal consultants.

All third parties are required to maintain appropriate confidentiality and security standards.

8. Data Retention

We retain your personal information only for as long as necessary to provide services, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce our agreements.

Once the information is no longer required, it will be securely deleted, anonymized, or archived where permitted by law.

9. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information.
• Request correction or update of inaccurate information.
• Request deletion of your personal information where legally permitted.
• Withdraw consent for marketing communications.
• Request information regarding how your data is processed.

Requests can be made using the contact details provided below.

10. Data Security

CellOne Media implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure.

11. Data Storage & Processing

Your personal information may be stored and processed on secure servers maintained by CellOne Media or trusted service providers.

We take reasonable steps to ensure that all information is processed in accordance with applicable privacy laws and recognized security practices.

12. International Data Transfers

Where necessary, your information may be transferred to and processed in countries outside your jurisdiction by trusted infrastructure providers or business partners.

Appropriate safeguards are implemented to ensure your information remains protected during such transfers.

13. Children's Privacy

Our services are intended for individuals legally capable of entering into contracts. We do not knowingly collect personal information from children without parental or guardian consent.

If we become aware that such information has been collected unintentionally, we will take reasonable steps to delete it.

14. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

CellOne Media is not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of those websites before sharing any personal information.

15. Cookies Policy

We use cookies and similar technologies to improve your browsing experience, remember user preferences, analyze website traffic, and enhance website performance.

Cookies may be used for:

• Website functionality.
• Analytics and performance monitoring.
• User preference management.
• Security enhancements.

You may disable cookies through your browser settings; however, doing so may affect certain features of the website.

16. Changes to this Privacy Policy

CellOne Media reserves the right to update this Privacy Policy from time to time to reflect changes in technology, legal requirements, business practices, or our services.

Any updates will be published on this page along with the revised effective date. Continued use of our website after such changes constitutes your acceptance of the updated Privacy Policy.